Warren General Food Service Worker Celebrated with Prestigious BEE Award: A Tribute to Exceptional Service

Melissa Castillo, center, with Rick Allen, CEO of Warren General Hospital.

Melissa Castillo, a food service worker at Warren General Hospital, has received the BEE Award for her exceptional service. This award, created by nursing leadership, recognizes non-nursing staff who consistently go above and beyond for patients.

Castillo is the 15th recipient of the BEE Award. Her nomination came from Cindy Nowacki, who praised her for being dedicated and caring. “Melissa takes the time to help with my dietary needs,” Nowacki said. “She explains meal changes and suggests good options.” Her kindness and commitment make a real difference in patients’ lives.

The BEE Award highlights the vital role of all hospital staff, not just nurses. Patients, families, and colleagues can nominate employees, and winners are selected by a committee. Each recipient enjoys a celebration with colleagues and patients, receiving a certificate, a BEE Award pin, a gift card, free lunches, and a unique crystal called Bumble Bee Jasper.

Rick Allen, CEO of Warren General Hospital, emphasizes the importance of recognizing employee efforts. He stated, “It’s crucial that our employees know their work is valued.” This kind of recognition not only boosts morale but also fosters a supportive environment in healthcare.

Studies show that employee recognition can lead to improved job satisfaction and patient care. A recent survey found that 83% of healthcare workers believe that recognition from peers enhances their performance. Creating a culture of appreciation can transform patient experiences, directly impacting care quality.

As we see from the BEE Award, small gestures of acknowledgment can have a big impact—both for workers like Melissa and the patients they serve.

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Local News,Warren General food service worker honored with BEE Award