Exciting Progress: N.C. Health Leaders Celebrate Expansion of Essential Services

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Exciting Progress: N.C. Health Leaders Celebrate Expansion of Essential Services

RALEIGH, N.C. — North Carolina is making strides in mental and behavioral health services, according to recent reports from state health officials. The North Carolina Department of Health and Human Services has shared its first-year progress report on the 2024-2029 strategic plan. This report highlights improvements in crisis services, workforce development, and treatment programs for substance use.

In 2025, new facilities emerged, including seven Behavioral Health Urgent Care centers and a crisis center. These centers aim to provide timely support for individuals facing mental health challenges. NCDHHS Secretary Dev Sangvai emphasized a commitment to prioritizing people’s health and delivering care effectively.

Recent statistics show that the number of people receiving services from opioid treatment centers rose by 9% in the first quarter of 2025 compared to the previous year. This increase reflects a growing recognition of addiction treatment’s importance.

Frontline workers see the impact firsthand. Lauren Kestner, who leads the Queen City Harm Reduction Division, mentioned that between 150 and 300 individuals visit her clinic each week. This highlights the continuous need for support among marginalized communities.

In Rowan County, a new Behavioral Health Urgent Care center opened in March 2025. Michelle Ivey, the chief program officer for Daymark Recovery Services, reported that the center serves over 100 people each month. No insurance is required, making it accessible for all.

Despite these advancements, challenges remain. Many areas in the U.S. are classified as Mental Health Professional Shortage Areas, leading to delays in necessary care. Kestner stressed that sustained funding is critical. “This isn’t work that can be done in just a few years,” she said.

As North Carolina moves forward, experts suggest that building a strong workforce and deepening partnerships will be vital. By prioritizing these areas, the state can better serve its residents and address ongoing mental health needs.

For more details on mental health initiatives, you can explore the North Carolina Department of Health and Human Services’ findings here.



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VOD, North Carolina, APP Health, News, Charlotte, Jennifer Roberts, Health