Twenty years ago, House of Mercy started as a simple prayer group giving out peanut butter sandwiches to those in need. Fast forward to today, and it has transformed into the largest food pantry in Prince William County. Founded by Kelli Ross and the late Father John Noel “Jack” Fullen, this nonprofit offers a food pantry, thrift store, and mobile pantry that delivers food to people who can’t come in person. With 25 staff and around 1,000 volunteers, they help 80 to 100 clients daily.
Bishop Michael F. Burbidge spoke at their 20th Anniversary Mass, sharing how the founders trusted in their vision for serving the community. “They may not have had all the details figured out, but they trusted in Jesus,” he said. This faith has allowed the House of Mercy to grow and adapt over the years.
Around 160 supporters gathered at the celebration, held in their thrift store, which includes a Lourdes-inspired grotto. The facility itself is impressive, featuring a large pantry, donation center, a walk-in fridge, and private rooms for client consultations. The thrift store not only funds the pantry but also provides clients a chance to shop for clothes free of charge.
Respect and dignity are crucial at House of Mercy. Executive Director Jessica Root emphasizes that everyone is welcome for food, no matter their background. “We’re super welcoming,” she says, adding that they aim to build relationships with clients to understand their needs better. “We want them to become self-sufficient.”
House of Mercy goes beyond food and clothing, according to Paul Marsala, the board president. It’s a place for donations, volunteering, and even employment opportunities for people of all ages. There are also faith-sharing initiatives, with members of the Legion of Mary available for conversations about spirituality. In addition, they sometimes assist with funeral services for clients.
Seasonal events like Back to School drives and Christmas with Mercy bring joy to parents who can choose free gifts for their children. Vicky Marsala, who volunteers at the pantry, shares that many clients have cried tears of happiness, grateful for the dignity with which they are treated. “It’s all about respect,” she emphasizes.
Over the last 12 years, the Marsalas have witnessed the ministry’s growth, even during difficult times. “Each time we think we might have to close, somehow it just never happens,” Paul reflects. Vicky believes they are fulfilling a higher purpose: “God wants it to be here.”
As issues like food insecurity continue to rise—affecting 10.5% of households in the U.S. as of a recent USDA report—ministries like House of Mercy play a vital role in offering support. They not only address immediate needs but also foster long-term relationships that help individuals find lasting solutions. The impact of programs like these resonates deeply in communities, proving the power of compassion and commitment.

